It is a good idea to remove eye make-up, especially the water-resistant type, with a dedicated make-up remover (e.g. Eucerin DermatoCLEAN Micellar Water 3 in 1 make-up remover) before thoroughly cleansing skin with the Cleansing Gel.

Yes, absolutely! But if you're undergoing medical acne therapy, be extra gentle when cleansing your skin. The active ingredients in treatments can make your skin more sensitive, so it's important to avoid excessive rubbing or irritation. Consider using a softer touch or a gentler method to protect your skin while still effectively cleansing.

Acne isn’t caused by having dirty skin, despite what some may think. It’s more about the skin’s oil production, clogged pores, and bacteria. However, using the right products is key. Cleansing gels specifically designed for blemish-prone skin are much more effective than harsh soap-based alternatives, as they clean gently without stripping the skin.

Feeling tight after cleansing may indicate your skin is too dry. This can happen if the cleanser strips away too much moisture. To restore balance, be sure to follow up with a good moisturiser. We recommend using the Eucerin DERMOPURE CLINICAL Mat Fluid, designed to hydrate and help maintain your skin's natural barrier while keeping blemishes under control.

While there are no guarantees, avoiding picking or squeezing blemishes may help reduce the likelihood of post-inflammatory hyperpigmentation developing.

Sun exposure can also worsen the appearance of existing marks, so appropriate sun protection and limiting excessive UV exposure may help reduce darkening of existing marks.