Eucerin UltraSENSITIVE Cleansing Lotion

With Symsitive*

Instant, long-lasting comfort for hypersensitive skin

Eucerin has developed two subranges for hypersensitive skin - UltraSENSITIVE and AntiREDNESS -with each product addressing the three signs that are consistent with the hypersensitive skin: a weakened skin barrier, hyper-reactivity and irritation. The Eucerin Hypersensitive Skin subranges offer a holistic skin care approach to help manage each of the signs in this Hypersensitive Skin Triangle.


The first and most important step in caring for hypersensitive skin is ensuring that it is effectively cleansed without irritating or harming the already delicate skin barrier. As hypersensitive skin typically has a weakened skin barrier it is more prone to irritation and hyper-reactivity activated by irritants. This leads to unpleasant feelings on the skin which sufferers describe as, among other things, burning or stinging.

Eucerin UltraSENSITIVE Cleansing Lotion leaves hypersensitive (including redness-prone skin) thoroughly cleansed while its 'pure' formula contains only a limited number of ingredients to minimise intolerance and skin reactions. The UltraSENSITIVE Cleansing Lotion has no surfactants, and is very gentle to the skin, yet it is powerful enough to remove make-up.

Eucerin UltraSENSITIVE Cleansing Lotion contains SymSitive*, an innovative active ingredient especially developed for hypersensitive skin. It is an active ingredient that helps to regulate sensory skin reaction, soothing sensitive skin.

Eucerin UltraSENSITIVE Cleansing Lotion instantly calms and soothes irritation, making it a fundamental part of the daily care routine for hypersensitive skin. Following cleansing, use Eucerin UltraSENSITIVE Soothing Care for dry skin or Eucerin UltraSENSITIVE Soothing Care for normal to combination skin when the dominant skin problem is an unpleasant skin feel such as burning, stinging or itching. If skin shows visible signs of redness or if an SPF is wanted, use Eucerin AntiREDNESS Soothing Care or Eucerin AntiREDNESS Concealing Day Cream SPF 25.

As with all products in the Hypersensitive Skin ranges, Eucerin UltraSENSITIVE Cleansing Lotion uses anti-contamination packaging with a dual valve system.

* of Symrise AG, Germany

Anti-contamination packaging

All products in the Eucerin Hypersensitive Skin ranges use anti-contamination packaging to protect the formula from impurities and oxidation. This packaging addresses three key risk areas: the valves, component connections and the functionality of dispensing. The valves have sterilising filters, the connections are ultra-welded for tightness and the dispenser has an ultra tight tip seal.

graphic of anti-contamination packaging

Did you know?

free-off graphic

Eucerin UltraSENSITIVE Cleansing Lotion is a 'pure' formula which means it only contains a limited number of ingredients and is free from preservatives (including parabens), paraffins, fragrances and alcohol.

Clinical studies

Clinical and dermatological studies prove high tolerability and excellent efficacy on hypersensitive skin, including redness-prone skin.

To assess the efficacy of UltraSENSITIVE Cleansing Lotion a self-assessment study was carried out among 53 women (19-60 years) with sensitive to very sensitive skin. The product was applied twice daily for 4 weeks in a split face design.


  • Improvements in perceived sensitivity and reactivity were reported.
  • Other significant improvements included:
  • increase of skin comfort
  • reduction of skin tightness 
  • increase evenness of the skin
  • reduction of the appearance of redness



  • For thorough cleansing, make-up removal and instant and long-lasting skin comfort apply twice daily.

Woman applies cleanser on her face

For your daily routine

Woman applies cleanser on her face

Apply 1-2 pumps daily, every morning. Gently smooth over moistened face and neck

Woman is washing her face

Remove with a cotton pad or lukewarm water.
Repeat every evening.

Woman applies cream on her face

Apply your care daily in the morning and/or night. Massage gently into the face, neck and décolleté.

Do´s and Don’t´s

Use Eucerin UltraSENSITIVE Cleansing Lotion if...

Try a different Eucerin product if...

You have hypersensitive and redness-prone skin

and want a gentle but effective cleanser that is ideal for your needs.

You have hypersensitive and redness-prone skin

and need a cleansing lotion that can remove make-up.

You suffer from blemish-prone skin

but do not have symptoms of hyper-reactive sensitivity. If this is the case try Eucerin DermoPURIFYER Cleanser.

You have normal to combination sensitive skin with none of the sensations associated with hypersensitive skin.
You have normal to dry skin with none of the sensations associated with hypersensitive skin.

Frequently Asked Questions

Why does hypersensitivity occur?

Eucerin has identified three aspects to hypersensitive skin: a weakened skin barrier, hyper-reactivity and irritation. As many of the perceived signs are non-visible the sensations experienced by sufferers are subjective but many report feelings of stinging or burning. These sensations can be accompanied by dryness and visible redness. Read more about hypersensitive facial skin.

If you are unsure about what skin condition you have or for medical advice, ask your local pharmacist or doctor.

Eucerin Hypersensitive Skin With SymSitive*, an innovative sensitivity regulator

Eucerin's Hypersensitive Skin ranges offer a holistic skin care approach to manage three signs in the Hypersensitive Skin Triangle - a weakened skin barrier, hyper-reactive epidermis and irritated skin.

The two Eucerin Hypersensitive Skin subranges - UltraSensitive and AntiRedness - provide instant and long-lasting skin comfort.

All products contain an innovative active ingredient called SymSitive* which effectively acts as a sensitivity regulator, helping to protect, calm and soothe the skin. The AntiRedness products also contain Licorice Extract, a natural anti-inflammatory and anti-oxidant.

* of Symrise AG, Germany